Returns & Refunds

We appreciate your business on our website. If you’re not entirely pleased with your purchase for any reason, we encourage you to look over our refund and return policy. The following conditions apply to any products you’ve bought from us.

INTERPRETATION AND DEFINITIONS

INTERPRETATION

Words that start with a capital letter have the meanings defined under the following conditions. These definitions hold the same meaning whether they are in singular or plural form.

DEFINITIONS

This Return and Refund Policy uses the following terms:

Company (also referred to as “the Company”, “We”, “Us” or “Our” in this Agreement) is:

GAPS LIGHT GLOBAL SERVICES LTD
NO. 6, GWANI STREET, WUSE ZONE 4, ABUJA, FCT, NIGERIA
Registration number: 7959008

  • Goods are the items available for purchase on the Service, whether they are physical or digital.

  • Orders are your request to buy Goods from us.

  • Service refers to the Website.

  • Website refers to designassetportal.shop

  • You refers to the individual using the Service, or the company, or other legal entity for which such individual is using the Service.

YOUR ORDER CANCELLATION RIGHTS

We are confident in our products and goods, but we understand that there may be situations where you need to cancel your Order from our Website. To exercise your cancellation rights, you must inform us of your decision with a clear statement. You can let us know by:

Email: [email protected]

We will refund you no later than 14 days from the day we receive your refund request. We will use the same payment method you used for the Order, and you will not be charged any fees for this refund.

DIGITAL GOODS:

Purchase Of Recurring Digital Goods and/or Subscriptions (“Subscription”):

Your payment for the Services will automatically renew at the end of each Subscription cycle. You can cancel Your Subscription at any time by contacting our support at the email mentioned above. The cancellation will take effect the day after the Subscription cancellation, at which point you will be downgraded and/or denied access to the Subscription and/or to the Services. The cancellation does not entitle you to a refund or in-store credit for a partial Subscription cycle.

Purchase of One-Time Digital Goods:

You can cancel your Order within 7 days from the purchase, without needing to provide a reason, by contacting our support at the email mentioned above. If a purchased Digital Good does not perform as described on the Website, you can contact our support at any time, and we will review your claim. If we find your claim to be justified, we will refund you. Refunds will not be granted in cases of purchase abuse.

Purchase of Digital Services As Digital Goods (Digital Services):

Due to the unique and personal nature of Digital Services, returns and refunds will be handled on a case-by-case basis, and we have the sole discretion to evaluate cancellation requests. We will consider factors such as the Terms of Use and whether the Digital Services were executed according to our highest standards. We may also consider your misconduct and/or improper use of the Digital Services. Incomplete Orders may be canceled up to 7 days after the Order has been placed. Completed Orders or completed milestones may be canceled up to 3 days after the delivery of the Digital Services or the Notice of them, whichever is later.

CONTACT US

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: [email protected]